Issue - meetings

Revenues Service Monitoring Report

Meeting: 05/01/2022 - Executive, Resources and Contracts Policy Development and Scrutiny Committee (Item 73)

73 REVENUES SERVICE MONITORING REPORT pdf icon PDF 239 KB

Additional documents:

Minutes:

Report FSD22003

 

The report provided information regarding the performance of the Revenues Services provided by Liberata for the period 1 April to 30 November 2021. A letter from Amanda Inwood-Field, Liberata’s London Regional Contract Director, provided an update on each of the individual services and was attached to the report at Appendix 1 with statistical data relating to the Revenues Service attached at Appendix 2.  

In respect of cash collections, the Chairman queried whether figures were available for the cost of continuing the service.  In response to the question, the Revenues and Benefits Manager confirmed that there was an individual transaction cost of £2 at the Civic Centre and £17 at Penge.  The Committee noted that a review of cash collections was underway, and a report would be presented to Members in due course.  Members also noted that there had been an increase in cash collections in the last year.

In response to a question, the Revenues and Benefits Manager confirmed the Council was able to put a charge on a property when Council Tax was not paid.

A Member requested that at the end of the year the Committee be provided with a clear indication of where Bromley sat in relation to other London Boroughs in terms of Council Tax collection and proposals for how Bromley could become number one in London for Council Tax collection.

The Committee noted that the empty homes charge had been due to come into effect in April 2022, but this had been deferred until April 2023.

In response to a question concerning the single person discount, the Committee noted that 5000 accounts for verification had been identified through data matching.

RESOLVED: That the report be noted.