Members of the Committee are requested to bring their copy of the agenda for the Executive meeting on 16th October 2019.
Minutes:
The Committee considered the following reports on the Part 1 agenda for the meeting of the Executive on 16th October 2019:
(6) CUSTOMER SERVICES IT SYSTEM REVIEW (PART 1)
CEO19001A
The Chairman, having declared an interest, left the room prior to the start of this item. Cllr Christopher Marlow, as Vice-Chairman, chaired the meeting during the Chairman’s absence.
The Committee considered a report detailing the outcome of a review undertaken by BT for the longer term provision of the Customer Relationship Management system. The report also recommended further action.
RESOLVED: That the Executive be recommended to:
1. Note the need to replace the current CRM software as outlined in the report.
2. Agree that officers procure by direct award via the G-Cloud Framework a subscription of the Jadu CXM case management software for a period of 4 years (2 years plus 2 one year extensions being the maximum allowable under the framework), and agree delegated authority to the Director of Human Resources and Customer Service and the Head of Customer Service in consultation with the Portfolio Holder for Resources, Commissioning and Contracts Management to renew the subscription for Jadu CXM via a compliant route for a period of up to 15 years, subject to regular reviews of the ongoing business needs.
3. Agree that officers commission BT by Change Control Notice (CCN) to their existing contract to transfer services from the existing CRM software on to the new Jadu CXM platform, including all associated integration as outlined in section 4.3 of this report.
4. Agree the addition of the required capital sum to the capital programme.
5. Approve renewal, via exemption to competitive tender, of existing annual support arrangements for the associated IT software components of the Council’s website for a period of up to fifteen years
(7) DISPOSAL OF Y BLOCKS - DECISION TO DISPOSE OF OPEN SPACE (PART 1)
DRR19/045
On 11th July 2018, the Executive resolved that the Y Blocks should be disposed of and further resolved on 30th April 2019 to accept an unconditional offer from a purchaser (identified in the Executive Part 2 Report of 30th April 2019) for the freehold title of the Y Blocks and associated land. As part of the Y Blocks and associated land comprised of open space the Council had advertised its intention to the disposal of the open space land in a local newspaper for two consecutive weeks. The Council had also advertised its intention to appropriate the Y Blocks and associated land for residential use in accordance with the Town and Country Planning Legislation. The Executive resolved on 30th April 2019 that the Y Blocks and associated land were to be appropriated from office to housing use. As that resolution was made in reference to an internal Report, this report-re-affirmed that Resolution in a public format. A number of objections were received in respect of both advertisements’ and the report before the Committee considered these with appropriate responses to mitigate concerns raised.
A Member highlighted the need to bring the buildings into use as much needed housing.
The Committee noted that the Ward Councillors had submitted a number of questions to the Head of Asset and Investment and requested that the Ward Councillors receive a response to these question prior to the Executive taking a decision.
RESOLVED: That the Executive be recommended to:
a) Ensure that Ward Councillors have received a response to the questions they raised prior to taking a decision.
Subject to the above, Executive is recommended to:
b) Note that the Council has advertised the intention to dispose the open space land together with the intention to appropriate the buildings and land to residential use in both cases for two consecutive weeks in accordance with the relevant Legislation.
c) Consider the objections made together with the responses’ to these contained within the Report and formally agree to the Disposal of the Open Space Land.
d) Consider the objections made together with the responses’ to these contained within the Report and formally agrees to the appropriation of the buildings and land to residential use.