Issue - meetings

Report FSD17003

Members considered Liberata’s performance for Exchequer Services from

1st April 2016 to 30^th September 2016.

For sundry debts there were 3,835 invoices outstanding at 30^th September 2016 totalling £7.55m. Of the total amount outstanding, 801 invoices valued at £3.5m(46.35%) had been outstanding for less than 60 days including £3.27m (43.31%) less than 30 days old.

Against a full year target collection rate of 91%, the collection rate for in-year debt at 30^th September 2016 was 81.09% with income of £20.78m collected. Based upon current performance Liberata was expected to meet the 91% target. Taking account of debts on hold, the adjusted collection rate was 84.27%.

For Aged Debt, the combined out-of-year collection was 55.48% at 30^th September 2016, 0.5% lower than at 30^th September 2015, with recovery impacted by a number of factors e.g. £447k remaining in dispute at 30th September 2016, £340k secured by way of Charging Orders, and £493k recommended for write off. Taking account of debts with recovery action on hold, the collection rate increases to 79.59%, 13.36% higher than at

30^th September 2015.

For utilities, the total debt was £327k at 30^th September 2016 with the largest debt held by British Telecom (98% of the debt being disputed).

For sundry invoices, 6,780 sundry invoices to a value of £27m were raised from 1^st April 2016 to 30^th September 2016 and 794 invoices valued at £1.7m were subsequently cancelled during the same period. Compared to 2015, invoices raised decreased by 18% due to a change in billing for Carelink clients, moving from quarterly invoicing to annual billing each April.  

On Trade Waste, the outstanding debt at 30^th September 2016 stood at £674k, £80k (10.6%) less than for the previous year. 

For Nightly Paid Accommodation charges, the outstanding debt at

30^th September 2016 stood at £3.13m for current and former occupiers.

A sum of £3.19m was collected from Housing Benefit awards from 1^st April 2016 to 30^th September 2016, an increase of £245k (8.3%) on the previous year. Between 1^st April 2016 and 30^th September 2016, £514k was collected in payments from debtors, an increase of £266k (93%) on the previous year.

On accounts payable the percentage of undisputed invoices paid within 30 days between 1^st April 2016 and 30^th September 2016 remained at 99% and the percentage of invoices paid within 20 days increased from 97% in September 2015 to 98% in September 2016.

For Financial Assessments and Charging, 89% of Financial Assessments were completed within 10 working days to 30thSeptember 2016 with a 100% target being met for producing a charging file from CareFirst weekly.

On Appointee and Deputyship work, a 100% target was metto

30^th September 2016 for the referral of applications to a Panel within 14 working days as was a 100% target for raising invoices for charges within two months of the anniversary of a court order.

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