Issue - meetings

Performance Management Framework - Adults Services

Meeting: 27/06/2018 - Adult Care and Health Policy Development and Scrutiny Committee (Item 14)

14 Performance Management Framework - Adults Services pdf icon PDF 62 KB

Additional documents:

Minutes:

Report CS18150

 

The Committee considered a report outlining the Performance Management Framework document and a proposed ‘basket’ of performance measures to be reported to future meetings of the Adult Care and Health PDS Committee on a quarterly basis.

 

The Local Authority had strong ambitions to improve the quality of life and outcomes for its residents.  In order to better support the achievement of these ambitions, the Local Authority was seeking to strengthen the approach taken to business planning and performance management.  As part of this, a Performance Management Framework document had been developed which articulated key roles and responsibilities in respect of performance management for Members, Officers and partners, as well as the arrangements for appropriate oversight of performance which would be supported by a basket of performance measures to be reported to future meetings of the Adult Care and Health PDS Committee on a quarterly basis.

 

The Assistant Director: Strategy, Performance and Business Support (ECHS) highlighted the performance management responsibilities of elected Members which had been outlined within the Framework.

 

In considering the report, a Member requested that benchmarking and trend data be provided for Bromley’s statistical neighbours, where this information was available.  In response to a question from a Member, the Assistant Director: Strategy, Performance and Business Support (ECHS) advised that it was good practice to maintain the same suite of Key Performance Indicators throughout the municipal year; however this would be supported by additional information on the changeable factors influencing performance.  The Performance Management Framework would be further supplemented by detailed reports presented to Adult Care and Health PDS Committee throughout the year that would further explore issues identified via the Framework.  A Member underlined the need for the Framework to be able to identify issues such as the recent backlog in Occupational Therapy Assessments.  The Director: Adult Social Care confirmed that the suite of Key Performance Indicators included measures relating to referral and assessment, and that work would be undertaken to identify an appropriate Key Performance Indicator around review.

 

The Chairman suggested that the Chairman’s Annual Report be expanded to provide a more evidential picture of the support and challenge of the Adult Care and Health PDS Committee, and Members generally agreed this revised approach.  The draft Chairman’s Annual Report would be presented to the meeting of Adult Care and Health PDS Committee on 24th January 2019 for Members’ consideration.

 

RESOLVED that:

 

1)  Members’ comments on the Performance Management Framework document be noted; and,

 

2)  The proposed basket of performance measures be reported to future meetings of the Adult Care and Health PDS Committee on a quarterly basis.