Issue - meetings

Report CS18156

The Committee considered a report that outlined the outcome of a comprehensive inspection of the Reablement Service (Home Care) by the Care Quality Commission on 2^nd May 2018, which had rated the service as ‘Good’ in all areas.

Reablement was intensive short-term support which helped people to re-learn daily skills and regain confidence to live independently following an illness, injury or admission into hospital.  Reablement was also offered to Bromley residents where it had been identified that reablement would prove beneficial to their independent functioning.  Following an inspection of the Reablement Service (Home Care) by the Care Quality Commission in November 2016, the service had been given an overall rating of ‘Requires Improvement’ following which an improvement action plan had been developed which was supported by robust monitoring measures.  Following the inspection of the Reablement Service (Home Care) by the Care Quality Commission on 2^nd May 2018 which had rated the service as ‘Good’ in all areas, work was ongoing to further improve service provision and maximise the ability of Bromley residents to live independently for longer.

A Member noted the aim of the Reablement Service to achieve an ‘Outstanding’ rating in the next Care Quality Commission inspection.  The Director: Adult Social Care confirmed that to achieve this, an increased focus would be placed on safeguarding, partnership working and the auditing process, and measures would also be put in place to maintain a stable, well-trained workforce supported by robust feedback mechanisms.  A Member requested an update on an issue previously identified around the dispensing of medication by care workers.  The Director: Adult Social Care reported that after withdrawing dosset boxes which had not been considered an effective way of managing social care clients’ medical needs, the Bromley Clinical Commissioning group had provided additional resources for training, which included medication training.  All new starters received medication training with annual refresher courses for other staff, and it was intended to introduce infection training for all staff shortly.  This was further supported by an annual review of the medical training policy and a robust auditing process. 

The Chairman led the Committee in thanking Joy Bennett, Group Manager: Homecare and Adesina Suleiman, Interim Manager: Direct Care Services and their teams for their excellent work which had resulted in the positive outcome of the Reablement Inspection.

RESOLVED that the Members’ comments be noted.