Issue - meetings

ECS Performance Overview

Meeting: 28/08/2019 - Environment and Community Services Policy Development and Scrutiny Committee (Item 17)

17 ENVIRONMENT PORTFOLIO PLAN: PERFORMANCE OVERVIEW pdf icon PDF 118 KB

A Performance Monitoring overview of the Portfolio is provided to each meeting of the Committee.

Minutes:

The update on the Portfolio Plan Performance Overview was provided by the Head of Performance Management and Business Support.

 

Members noted the performance monitoring for Residual Household Waste per household. This was currently marked as a low performance area, with an amber rag rating. It was explained that service changes were taking place and a new recycling scheme was being introduced next month to improve performance in this area. 

 

The Head of Performance Management and Business Support stated that regarding the routine maintenance for street lighting, the performance was slightly off trajectory and was being reviewed with the contractor.

 

A Member drew attention to outcome numbers 24 and 25 which related to the 10 day maintenance response time for highway maintenance tasks, and the 35 day highway response time for other highway maintenance tasks. He queried why the year end projections were below target. In response, the Assistant Director for Highways answered that the contactor was struggling with the 10 day response time. He anticipated that the target would be reached in 90% of cases in about a month’s time. The Member asked if the targets on the report would be more accurate if they projected upwards, and the answer was affirmative.

 

A Member commented on outcome 10 which was regarding the cutting and strimming of highways and verges by Idverde. She was concerned to note that the 2019-2020 target was only 75%; she felt that this was too low and asked for the target to be revised upwards.

 

The Chairman referred to outcomes 13 and 15 which referred to the number of volunteer hours worked by friends of parks and countryside and woodlands sites respectively. In light of feedback from friends groups and one of the public questions, he asked for this to be reviewed.

 

RESOLVED that the Environment Portfolio Plan Performance Overview is noted.