Issue - meetings

Revenues Service Monitoring report

Meeting: 01/07/2020 - Executive, Resources and Contracts Policy Development and Scrutiny Committee (Item 19)

19 REVENUES SERVICE MONITORING REPORT pdf icon PDF 373 KB

Additional documents:

Minutes:

Report FSD20050

 

The report provided information regarding the performance of the Revenues Services provided by Liberata for the six months from 1 October 2019 to 31 March 2020. A letter from Amanda Inwood-Field, Liberata’s London Regional Contract Director, provided an update on each individual service and was attached at Appendix 1 to the report with statistical data relating to the Revenues Service attached at Appendix 2.

 

The Committee noted that it has been a particularly difficult year in terms of recovery.  The variance in the amount that was collectable compared to the amount collected could be attributed to the cancellation of the March court hearing date.  This was compounded by the more sympathetic approach to recovery that had been required during the period of COVID-19 lockdown.  Members were provided with assurances that there was an expectation that any outstanding monies would be recovered and collected.

 

RESOLVED: That the report be noted.