Issue - meetings

Report CDS23114

At its meeting on 15 May 2023, following a resolution from Full Council, the Committee resolved to “request that Chief Officers review their directorates and take reasonable steps to review digital inclusion within existing policies and report back to the Executive, Resources and Contracts PDS Committee by September 2023 if any deficiencies are identified”.  The report set out the feedback received from the directorates.

Members thanked the Officers involved in the preparation of the report.  The Chairman highlighted that across Council services alternative methods for resident engagement were available.

A Member highlighted that the London Borough of Bromley had an aging population and, citing the example of the introduction of cashless parking, expressed concern that elderly residents were being digitally excluded.

Another Member suggested it would be helpful for councillors to have an established process for reporting when instances of digital exclusion were identified.

RESOLVED: That the information from service departments be noted.