Issue - meetings

That

1.  The options explored and analysis in the report be noted.

2.  The plan and budget for the phase of work (procurement and transition) as set out in Section 8 of the report be approved. This will incur costs estimated at £416k in total (£139k in 2023/24 and £277k in 2024/25).

3.  Delegated authority to the Portfolio Holder for Adult Care and Health and to the Director of Adult Services for agreeing any relevant decisions to enable the implementation and delivery of the recommendations in this report that are agreed by Executive be approved.

4.  The preferred procurement option of a new call handling platform to replace the current service provider contract which expires in November 2024 be noted.

Report ACH24-015

The report provided an analysis of the work required and requests capital investment, and resources to complete the upgrade of all the devices currently in operation for the Bromley residents that use the Council’s Carelink Service to support the Council’s statuary obligation to support vulnerable residents as directed by the Care Act - 2014.

The Public Switch Telephone Network (PSTN) will close in December 2025. This in effect meant that there will be a switching off the old analogue telephone network. It would be replaced with an all-digital fibre-based network and was consistent with an imperative for digital transformation of all related services including telecare.

The report outlined recommendations for the resources required to meet the digital upgrade before the end of 2025. The Director for Adult Services had been consulted on the analysis of options in this report.

RESOLVED: That

1.  The options explored and analysis in the report be noted.

2.  The plan and budget for the phase of work (procurement and transition) as set out in Section 8 of the report be approved. This will incur costs estimated at £416k in total (£139k in 2023/24 and £277k in 2024/25).

3.  Delegated authority to the Portfolio Holder for Adult Care and Health and to the Director of Adult Services for agreeing any relevant decisions to enable the implementation and delivery of the recommendations in this report that are agreed by Executive be approved.

4.  The preferred procurement option of a new call handling platform to replace the current service provider contract which expires in November 2024 be noted.