Issue - decisions

Adults - Extra Care Housing, Lot 2, Norton Court, Crown Meadow Court, Durham House

01/10/2020 - Adults - Extra Care Housing, Lot 2, Norton Court, Crown Meadow Court, Durham House

That:

 

  I.  the information contained within the report in relation to Mears performance of this contract, and that this provider is consistently meeting the Council’s standards under the contract, be noted.

 

  II.  the requirement for the provider to be reviewed again in 12 months to provide an update on performance and progress made be noted.

 

  III.  the introduction of revised KPI’s that will gather additional data in relation to provider performance be noted.