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Post Completion Review Report - Upgrade of Corporate Customer Services IT Systems including MS Dynamics CRM System and Corporate Website

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26/05/2021 - Post Completion Review Report - Upgrade of Corporate Customer Services IT Systems including MS Dynamics CRM System and Corporate Website

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That the findings of the Post Completion Reviews that have been carried out in repect of: (1) The successful upgrade of the CMS Corporate Website to the Jadu Continuum product and the successful migration of the My Bromley Accounts to the new software; and (2) The successful upgrade of Microsoft Dynamics to Version 2011 and the completion of the IT Options Appraisal which outlined the roadmap to move from Dynamics 2011 to Jadu CXM; be endorsed.